Information about prices and bookings

The prices are per person and day (with a minimum occupancy of 2 persons) with the respective board overnight, B&B or half board. 
The prices indicated exclude the local tourist tax per person per day (from age 14 upward), which has to be paid on site.

Supplements, reductions and more ...

  • Information food
    We offer the possibility of overnight only, breakfast and halfboard. 
    • Meals (dinner or breakfast) not consumed will not be deducted
  • Supplement New Year's eve: € 60 per person from 11 years and € 30 per person until 10.99 years
  • Minimum length of stay: in the low season at least 3 nights, in the high season (July, August, New Year, carnival) at least 7 nights
  • Children (minimum 2 adults per room)
    Price per day Overnight B&B Half board
    0 - 3,99 years 25.00 € 30.00 € 40.00 €
    4 - 10,99 years 44.00 € 54.00 € 70.00 €
    11 - 15,99 years 54.00 € 66.00 € 84.00 €
  • Pets: € 30 per night
  • Cleaning of the apartments:
  • weekly stay: 1 mid-week clean 
  • final cleaning € 50 - € 100
  • half-board reservations: daily cleaning included

Deposit and booking
To confirm your reservation, we require payment of a deposit equivalent to 25% of the total cost of your stay. Please include your name and the dates of your booking in the payment description.

Bank details:
HIRBEN Naturlaub
Stoll Barbara
Cassa Raiffeisen Villabassa
IBAN: IT 73 I 08302 59100 000300033081
BIC: RZSBIT21023

Payment
In Italy, payments of less than € 4,999.- can be made in cash. You can pay your bill at the hotel by cheque, by debit or credit card, or in cash.

Terms of cancellation (pursuant to art. 1382 of the Civil Code*)
The Italian Consumer Protection Act does not cover the right of withdrawal. We will nevertheless grant you a right of withdrawal in line with Art. 1382 of the Code. If unforeseen events prevent you from coming on holiday, the following terms of cancellation will apply:

  • in the event of no show, guests are liable for 100% of the cost of their accommodation
  • for cancellations within 14 days of your arrival date, we charge 70% of the cost of the accommodation
  • for cancellations between 15 to 30 days prior to your arrival date, we withhold the 25% deposit
  • for cancellations more than 30 days prior to your arrival date, we issue a voucher equivalent to the amount of your deposit, valid towards another equivalent stay within the next year
  • in the event of late check-in or early departure, the full cost of the overnight stay will still be charged.

Please notify us in good time of any circumstances that will force you to cancel your holiday.
*Mandatory information pursuant to EU Regulation No. 524/2013 of the European Parliament and Council. The European Commission's platform for the online resolution of consumer disputes (ODR) is available at: ec.europa.eu/consumers/odr/

Cancellation insurance
We strongly advise you to take out cancellation insurance at time of booking to cover the cost of your stay, so you can look forward to your holiday with peace of mind. Further information regarding the costs and terms of insurance can be found on the site: https://hotel.europaeische.at/hgv?AGN=10019556